Learn more about our features

To get started, sign up for an account on our website and follow the onboarding instructions. You will be guided through connecting your environments, setting up Painpoints, and exploring the Dashboard.

A Painpoint is a trigger that determines when a session should be tracked. To set up a Painpoint, go to the Painpoints section and define the rules based on your specific needs, such as tracking a new page on your site.

You can view your data usage in the Quotas section. Here, you will see how much data you have used relative to your pricing plan, helping you manage your consumption and stay within limits.

If you encounter an error, navigate to the Issues section to view and manage prioritized errors. You can review the details, including stack traces and affected sessions, and use thumbs up or thumbs down to prioritize them accordingly.

Use the Sessions feature to view screenshots, navigations, and clicks from users' perspectives. You can play back sessions or click on specific events to understand user interactions and identify any issues.

Metrics provide an overview of data points collected and allow you to compare current data with previous periods. Access this information in the Metrics section to track performance and usage trends.

The Dashboard offers a customizable view of your connected environments and data. You can rearrange widgets and filters to display the most relevant information for your needs.

For additional help, contact our customer support team in the chat or email support@byteboost.io. You can find resources, guides and direct assistance to resolve any issues or questions you may have.

Data is updated in real-time or near real-time, depending on the section and the volume of information. The Dashboard and other features are designed to provide you with the most current data available.

Yes, Byteboost supports integrations with various tools and platforms. Check the Integrations section in our documentation or contact support for specific integration options and instructions.

Provides a comprehensive overview of all connected environments. Quickly view the amount of data Byteboost has collected in each environment and understand the usage patterns of your sites.

Displays aggregated data for a specific environment. View the latest issues requiring your attention and see the most recent active sessions on the site.

Manage and prioritize errors by accessing the Issues section. You will first see a list of errors, allowing you to determine which ones need immediate attention. Clicking on an issue provides a detailed overview, including the stack trace, the browser where the error occurred, the number of sessions affected, and the option to quickly prioritize the issue using thumbs up or thumbs down. Errors you deprioritize will be removed from the prioritized list and eventually hidden from your feed, though they remain accessible under "Issues" and "All Issues."

Gain insights into how users interact with your site from their perspective. View screenshots, navigations, and clicks to understand their journey. You can either play back a session to observe the user's flow or click on specific events of interest. This helps you clearly see the steps leading up to an issue. Additionally, monitor your site's performance and use highlights to quickly identify key moments that are most relevant to you.

Provides an overview of the collected data points and allows you to compare current metrics with those from the previous month or week.

Manage the data collection process by defining specific triggers for recording sessions. While Byteboost includes preset Painpoints when you first start, you can customize which sessions to track by setting up your own rules. For example, if you launch a new page on your site and want to monitor its usage, you can set the page as a Painpoint. This ensures that all sessions navigating to that page will be recorded.

Monitor your data usage relative to your pricing plan. This section shows how much data you’ve consumed and helps you stay within your allocated limits.